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Entity relationship diagrams, also called ER diagrams or ERDs, are the standardized way to visualize the structures of databases. Learn how to draw an ERD with Gliffy for Confluence.

Understand the visual language of BPMN diagrams with this comprehensive guide to BPMN symbols.

Explore common flowchart templates and examples to streamline your process mapping. Learn best practices and tips for effective flowcharting.

Teams of all types use Confluence to manage and share information. Here are 5 Atlassian apps you can add today to make your Confluence knowledge base more customizable, engaging, and accessible.

Clear, structured, and accessible documentation helps you unlock new opportunities to optimize workflows and automate more than ever. Learn how to make your IT knowledge base empower both humans and AI tools.

Everything you need to know to create professional, visually appealing content in Confluence using editor features and Marketplace add-ons.

While AI tools can’t create the perfect knowledge base for you, they can dramatically speed up the process, making documentation a more realistic and sustainable step in your team’s workflows. In this blog, we’ll explore how.

Effective ITSM (IT Service Management) is critical for maintaining a business’s flow of day-to-day activities. Learn why ITSM documentation is important and how to create it to maximize quality of service.