1. Skip to navigation
  2. Skip to content
  3. Skip to sidebar


The Pirates (B)log Book

Diagrams and other important news from the gliffy team

by Clint Dickson

User Advisory: Unexpected behavior when using Gliffy in Chrome 12/13/14 on the MAC

A few users have reported unexpected behavior when using Chrome 12 on ONLY the Apple Mac operating system. The behavior ranges from not being able to click a shape, to only being able to select shapes and not deselect them. Although this behavior seems random, we’ve been able to track this down to one root cause where we believe that Flash thinks the SHIFT key is being pressed (key down event) and never depressed (key up event). We believe this is a software bug in the communication of events between Chrome and the embedded Flash player. We’ve got a small sample test case in the video below, clearly showing this bad behavior:

We have posted a bug report to Google as well. You can track the issue here: http://code.google.com/p/chromium/issues/detail?id=86992

If you run into this issue, the workaround right now is to either click away from the application, or to hit the SHIFT key again.

In the meantime, we’ll see if we can find a more viable workaround to alleviate the issue in the short term.

by Eric Chiang

Gliffy Plugin for Confluence v3.5.1 Release

We’ve discovered an issue with the Link Navigator functionality in the v3.5 release of our Confluence plugin.

Google Chrome for Mac was released on June 6th (v12.0.742.91), several days after we certified our plugin release. Unfortunately, customers using this browser will see Gliffy freeze when attempting to bring up the Link Navigator.

This bug fix restores the previous Text Linking functionality when the browser is Chrome 12.x on a Mac. Please be aware that the Link Navigator is also disabled for all versions of Safari.

This release is recommended for all customers.

Release Notes – Gliffy – Version Confluence Plugin 3.5.1

Bug

  • [GLIFFY-3624] – Anonymous users are prevented from creating/saving diagrams even though they have permissions to the page
  • [GLIFFY-3690] – Disable Link Navigator on Google Chrome for Mac v12.x
by Chris Kohlhardt

The New Gliffy Confluence and JIRA Plugins have features that save you time and reduce frustration

We are super happy to announce some major improvements to version 3.5 of the Gliffy Confluence Plugin and Gliffy JIRA Plugin. Check out the quick demo videos of each of these new features below.

Floating Properties Panel

With this release, we’ve spent significant time improving the usability involved with changing colors, line thicknesses, and other properties of shapes and lines in Gliffy. With the introduction of the Floating Contextual Properties Panel, the placement of the panel has been optimized so that you spend less time moving your mouse back and forth across the screen. This usability improvement also increases the drawing area by up to 50%, which really comes in handy if you’re using a small screen like a laptop. Studies have shown that there is a direct correlation between being able to see more of your work on the screen at one time, and increase efficiency, which has been a big driver with our development of this feature. The end result is that you’ll be able to create great looking flow charts, uml diagrams, and all sorts of other rich visuals with Gliffy in much less time than you did before.

Integrated Confluence Link Navigator – Confluence Only

It’s now easier than ever to link from Gliffy diagrams to any content stored inside Confluence. This was a top feature request from users, which was the main driver for implementing this feature (keep voting on features you’d like to see!). Now when you click on the ‘link’ icon in Gliffy, the Confluence Link Navigator that you’re already familier with is presented. This makes it simple to select and link to any content stored in Confluence.

Auto-save – Confluence Only

We can all identify with a situation like this: You’ve been working for hours on your compter when tragedy strikes. Maybe your web browser crashes, or your computer crashs, but either way you loose your work you spent so much time on. We’ve now implemented auto-save in the Gliffy Confluence Plugin to help eliminate the frustration of lost work the results from computer or browser crashes.

Detailed Release Notes

Bug

  • [GLIFFY-3132] – Quick shape navigator should disappear when scrolling stage
  • [GLIFFY-3430] – Apostrophe in Diagram Name Results in Invalid Request Error
  • [GLIFFY-3457] – /gliffy/ has broken link to blank.html
  • [GLIFFY-3473] – Do not override user content when updating a diagram
  • [GLIFFY-3533] – Diagram Indexing does not work when search index is not set as "English"
  • [GLIFFY-3578] – Viewing License ID results in blank page
  • [GLIFFY-3614] – Zoom and fit to screen with only one shape

Improvement

  • [GLIFFY-3540] – Remove laszlo dialog on "Back to Confluence" and replace with browser prompt
  • [GLIFFY-3577] – Gliffy Macro Form: When using the autocomplete for page, will prefix the space key causing the diagram to not be found

Task

  • [GLIFFY-3456] – Disable call to download jquery in Confluence 3.1.4

Sub-task

  • [GLIFFY-3338] – Confluence Auto-save API / Persistence Layer
by Chris Kohlhardt

Gliffy.com website updated: Now with more robots

Last night we pushed out a major update to our website. We’ve been working on this update for quite some time, so we’re super excited to get this out there. We’d love to hear about any feedback you might have out the new look! I wanted to send out a special thank-you to the people who made this redesign possible:

  • Beate Fritsch – Fantastic Design
  • Laura Khalil – Killer input on design direction and copy writing, and created videos for product pages
  • XHTMLized – Most excellent HTML production
  • Eric @ Gliffy – Elegantly integrated the new design into critical parts of Gliffy Online
  • Todd @ Gliffy – Todd – Life savor by helping to build functionality that will enable automatic license generation for our Confluence / JIRA plugin customers.
by Clint Dickson

Gliffy Online Update – Contextual Properties and more room to draw!

We’ve just released a major update to Gliffy Online today. This update had two major goals: allow you to draw faster, and give you more room to draw your fancy diagrams. We’ve allowed you to draw faster with our new Contextual Properties feature for shapes, lines and groups. We’ve also given you significantly more room to draw by completely removing the large properties area on the right side of Gliffy, as well as the footer area on the bottom.

Contextual Properties for Shape, Lines and Groups

The new Contextual Properties features gives you the power to change properties on a shape, line or group, quickly and with little hassle. No more hunting around the application interface to change a simple property, now it’s right there with one easy click. We’ve got a quick video to show you how simple and efficient it is to use the new Contextual Properties feature in Gliffy:

A few new features we’ve added within the Contextual Properties are:

  • you can now change the arrows at the beginning and the end of the line independently, and we give you all arrow options based on the type of line you are drawing. For instance, if you are connecting UML shapes, we offer you the UML arrows in the selection options.
  • if you have a selection that contains line, shapes and text, you can now change properties of each object type independently via the contextual properties, without having to select each object type separately.

Document Properties

Since we removed the properties area on the right hand side, we’ve moved the Document Properties content to a drop down, located on the top right of Gliffy next to the Revision History drop down. Clicking on the Document Properties drop down, gives you the same options you’ve had before, for instance, toggling the drawing guides and changing the page color and size.

Other interface changes

We’ve also removed the footer area at the bottom of Gliffy to give you more drawing space. The few elements that used to be located on the footer have moved. You can find our feedback link under the Help menu on the top right of Gliffy. You can find out more about Gliffy or contact us via the About button also located on the top right of Gliffy.

We’ve got many more exciting updates coming down the pipeline, so stay tuned!

Below is a complete list of bugs/improvements/features for this latest update:

Bug

  • [GLIFFY-3381] – Folders: When any user creates a diagram, they are the only user listed for that folder
  • [GLIFFY-174] – Turn off things like drop shadows even with everything selected
  • [GLIFFY-378] – Revision History – Opening a revision from an edited revision with Save, opens one revision later
  • [GLIFFY-3047] – Overlay points inconsistent after entering a lot of line of text in Class shape
  • [GLIFFY-3119] – Overlay HUD flickers when drawing guides are turned on.
  • [GLIFFY-3157] – Shape Popup not enabled when using sitemap and other templates
  • [GLIFFY-3089] – Locking a shape not reflecting its changes to properties.
  • [GLIFFY-3104] – Opening ERD template opens UML symbol library

Improvement

  • [GLIFFY-745] – Consider that Rubberband Selection default to not include connector lines
  • [GLIFFY-2239] – If a shape that has line color is selected along with a line, user should be able to select line color for both at the same time

New Feature

  • [GLIFFY-2973] – Contextual Properties
  • [GLIFFY-2815] – Include green org chart example as template
  • [GLIFFY-190] – Have all arrowheads available in the dropdown
  • [GLIFFY-2033] – Allow the user to change the line endings for UML, BPMN, etc.
  • [GLIFFY-2787] – Make “Line End” feature more Apparent
  • [GLIFFY-2968] – Shape properties should not be focusable when shape is locked
  • [GLIFFY-2974] – Remove Footer Chrome
  • [GLIFFY-3036] – Move Document Properties to Drop Down
  • [GLIFFY-3039] – Physically remove old properties palette area on right
by Eric Chiang

Gliffy Plugin for Confluence/JIRA v3.1.4 Release

A minor bug fix release is available today to address a few issues reported by customers.

Release Notes – Gliffy – Version Plugins 3.1.4

  • [GLIFFY-3345] – Bold Font Flickers on/off when typing
  • [GLIFFY-3358] – "Edit in Gliffy" link does not appear in the attachments list with Confluence 3.4.x
  • [GLIFFY-3359] – Manage Library dialogue is distorted
  • [GLIFFY-3361] – Edit in Gliffy on the Attachments page no longer appears for diagrams created in Plugin v3.1.3

by Eric Chiang

Gliffy Plugin for Confluence/JIRA v3.1.3 Release

Today we’re releasing a new version of the Gliffy Plugin for Confluence and JIRA.

This is a bug fix release that addresses the following key issues:

  • Links on Diagrams
  • Cross Site Scripting Issues (XSS)
  • Gliffy Plugin for JIRA install via the Universal Plugin Manager (UPM)

Please note that the following versions of Confluence and JIRA are no longer supported by this release:

  • Confluence < 3.0
  • JIRA < 4.0

NOTE: Our JIRA plugin is now a Plugin Framework v2 plugin. Be sure to remove any prior versions of Gliffy for JIRA before installing this version. Please read the following article from Atlassian for full instructions on Managing JIRA plugins.

Release Notes – Gliffy – Version Plugins 3.1.3

Bug

  • [GLIFFY-2375] – Hyperlinks are not aligned with text
  • [GLIFFY-2474] – Embedded images are attached to page as anonymous user
  • [GLIFFY-2587] – Links that wrap can have image maps that are incorrect
  • [GLIFFY-2620] – ConfluencePluginImageBiz does not validate that a user can add an image to a page (security issue)
  • [GLIFFY-2742] – 2038 Error when Uploading GXML with Confluence 3.2.1
  • [GLIFFY-2771] – Saving a diagram with a ":" (colon) in the name results in error (confluence plugin). Validation needs to be consistent on client
  • [GLIFFY-2845] – URL's in the link element of the Gliffy XML must be escaped
  • [GLIFFY-2874] – Editing Link in Saved Diagram via Deletes Link
  • [GLIFFY-2949] – JiraFourDotOneGliffyIssueService throws a GliffyAuthorizationException when an issue can not be found
  • [GLIFFY-3004] – Flash Error when Saving Horizontal Swimlane with Links
  • [GLIFFY-3005] – Links in the Header of Swimlane do not match the link 'active' spot
  • [GLIFFY-3010] – SVG Export fails using Opera, Window after the first download
  • [GLIFFY-3028] – XSS Issues in Confluence
  • [GLIFFY-3029] – XSS Issues in Jira
  • [GLIFFY-3068] – Fresh shapes resized using the properties menu revert to previous size after save
  • [GLIFFY-3071] – Usernames with quotes will cause issues in the gliffy xml
  • [GLIFFY-3081] – License page changes on bad input
  • [GLIFFY-3085] – Icon missing in macro autocomplete
  • [GLIFFY-3087] – Clicking "create diagram" link in Edit Gliffy Macro causes class cast exception in confluence
  • [GLIFFY-3104] – Opening ERD template opens UML symbol library
  • [GLIFFY-3119] – Overlay HUD flickers when drawing guides are turned on.
  • [GLIFFY-3123] – Jira License Admin Page renders incorrect values
  • [GLIFFY-3124] – ShowGliffyEditorAction renders incorrect values when the license is not valid
  • [GLIFFY-3307] – Get incorrect error message when I install a license with less users than allowed

Improvement

  • [GLIFFY-2276] – Convert logging to SLF4J for Confluence
  • [GLIFFY-2772] – Make the Invalid Character message in Diagram name Consistent (Confluence Plugin)
  • [GLIFFY-2791] – Convert logging to SLF4J
  • [GLIFFY-2885] – SA1 error should instruct users to contact their Confluence or JIRA administrators
  • [GLIFFY-3067] – Default to Classic Skin shapes for Basic and Flowchart
  • [GLIFFY-3115] – Improve the performance of loading several diagrams in the Document Manager

New Feature

  • [GLIFFY-2306] – Migrate JIRA plugin to plugin-version 2
  • [GLIFFY-2930] – Address JIRA 4.3 Compatibility issues

Regression

  • [GLIFFY-3111] – Importing a Gliffy XML fails during the save process

Task

  • [GLIFFY-2779] – Test the performance of loading 800+ diagrams in a folder
  • [GLIFFY-2926] – German Translation Directions for Installing Gliffy are Incorrect
  • [GLIFFY-3059] – Test compatibility with Confluence 3.5
  • [GLIFFY-3060] – Migrate Jira Plugin to plugins2
  • [GLIFFY-3108] – Remove Versioned Methods as all API calls are now up to date
  • [GLIFFY-3112] – Remove deprecated use of AbstractConfluenceCondition class

Sub-task

  • [GLIFFY-2769] – Use new LinkMap generator in Confluence
  • [GLIFFY-2778] – Links on a line do not match the link 'active' spot
  • [GLIFFY-3064] – Remove Jira 3.13 conditional compile and versioned classes
  • [GLIFFY-3069] – Verify that our plugin works with Java 1.5 backed versions of Jira 4.x+
  • [GLIFFY-3076] – When Gliffy loads, gray strip appears above editor, creating scrollbar
  • [GLIFFY-3080] – Patch the GliffyLicenseAction that was reported by Atlassian
  • [GLIFFY-3082] – XSS vulnerability in the Licensing page
  • [GLIFFY-3083] – XSS vulnerabilities in launch page
  • [GLIFFY-3301] – Plugin does not save on Jira 4.2 and older

by Clint Dickson

Gliffy Online Update – Improved Account Management stability

We’ve just released an update to Gliffy Online. The major point of this release was to fix a few stability issues we were having with multi-user account management. This in turn improved the usability of the Account Manager, in that any updates you make when adding or deleting users are immediately registered in our systems.

We also added a new feature that will give you immediate information when updating an object. A gray box will appear next to an object or group that will show the X and Y positioning when dragging the object, Width or Height when stretching a shape, or the angle in degrees when rotating a shape.

Finally, we’ve fixed a handful of bugs that were specific to different browsers. To see a full list of bugs fixed, and other resolved issues, please see our release notes below.

Happy diagramming!

Release Notes – Gliffy – Version Gliffy Online SWF9-R

Bug

  • [GLIFFY-3010] – SVG Export fails using Opera, Window after the first download
  • [GLIFFY-3017] – Flash Error when Upload Image after delete an image from the Account Images library
  • [GLIFFY-3035] – Alleviate Right-Click issues with Chrome and FF4 browsers
  • [GLIFFY-3068] – Fresh shapes resized using the properties menu revert to previous size after save
  • [GLIFFY-3109] – Some Users of IE8 Windows 7 cannot get past loading screen

Improvement

  • [GLIFFY-1409] – Usability Issue – Account Manager: User tab commits changes silently when moving to Folder Tab
  • [GLIFFY-3033] – Have overlay display X and Y or Width and Height when shape is mutated
  • [GLIFFY-3037] – Have Overlay HUD display Rotation
by Clint Dickson

Gliffy Online Update – Quick shape connection, swimlane improvements and more!

It’s been pretty cold here in San Francisco (at least for us Californians), but it hasn’t slowed us down in getting out some hot new updates. We’ve polished up our swimlane shapes quite a bit, including one of our most highly user requested enhancements. Many users wished to change the number of lanes in the swimlane shape dynamically. Now, when you select a swimlane, you will see a drop down menu in the properties area allowing you to change the number of lanes in the swimlane shape anywhere from 2 to 10. We’ve also fixed a few nagging undo issues with Swimlanes, and you can also add text to the lane of a single lane swimlanes shape as well.

We’ve also released a new feature that is part of our larger ongoing diagram creation simplification project. This feature assists in allowing you to quickly connect one shape to another. When you have a specific type of shape added to the stage, activate the connector tool, then drag a connector line out of the shape from a connection point. When you release the mouse, a menu will appear allowing you to quickly select the next shape to connect to. You can continue to connect shapes in this fashion, allowing you to produce a presentable flowchart, sitemap, network, or UML diagram in just minutes. During this process, if you need to quickly exit text editing on a shape, just hit the Tab key. We are actively working on other features and enhancements that will further improve your experience and productivity in building diagrams with Gliffy.

Here is an example of using this new shape connection and selection feature:

Step 1 – Drop a shape and add text.

Step 2 – Select the connector tool, click connection point and drag right to create a line.

Step 3 – Release mouse and select a shape to connect to.

Step 4 – Add text.

For a complete list of features, improvements and bug fixes, see the list below:

Bug

  • [GLIFFY-185] – Copying two groups together makes pasted objects One group
  • [GLIFFY-209] – Undo a group with Lines, shapes and text causes issues
  • [GLIFFY-332] – Copy and pasted group of shapes goes funky when contents of buffer are large and many
  • [GLIFFY-1291] – Undo Removes Object, not Line as Last Action
  • [GLIFFY-1292] – Reopen Diagram with Pasted Grouped Objects Causes Group to Merge
  • [GLIFFY-1298] – When dropping shape on drag before complete animation expansion, it will drop small.
  • [GLIFFY-2878] – Undo of Swimlanes Fails
  • [GLIFFY-2880] – Using Undo with Drawing Guides, Breaks Undo
  • [GLIFFY-2912] – Selecting left justification on text editor doesn't take effect
  • [GLIFFY-2936] – Slightly rotated text does not show all text when loaded
  • [GLIFFY-2947] – Drawing Guides overide Grouped shapes position after paste
  • [GLIFFY-2966] – The straight line is getting disconnected from a shape when connected
  • [GLIFFY-2977] – The red circle over connection point is remaining on stage
  • [GLIFFY-3004] – Flash Error when Saving Horizontal Swimlane with Links

Improvement

  • [GLIFFY-1865] – Set Number of Swimlane Lanes in Shape Properties to the Right of the Drawing Stage
  • [GLIFFY-2876] – Usability: "Double-click to edit" text in swimlane shapes should disappear when double-clicked
  • [GLIFFY-2917] – Line end points zooming out issue
  • [GLIFFY-2929] – Cursor display issue while logging in anonymously
  • [GLIFFY-2945] – Connection points should reduce so that they don't touch each other when the shape size is small
  • [GLIFFY-2961] – Change in shape size not reflecting to size of red circles on connection points.
  • [GLIFFY-2963] – Look into setting media load timeouts differently for Yahoo images and Account images.
  • [GLIFFY-2969] – Issue with arrow of dimension line

Sub-task

  • [GLIFFY-2837] – When finished drawing line connected to a shape, popup an in context menu to quickly select a connecting shape
  • [GLIFFY-2996] – For single lane swimlanes, give option to create text in the lane, like with the multiple lane swimlanes
by Clint Dickson

Gliffy Online Update – Bug fixes, improvements, and new features

We hope 2011 has been rewarding for everyone so far. We’ve had a good year here at Gliffy headquarters so far, and we’re in the thick of working on something we’re really excited about, so stay tuned. In the meantime, we’ve done a little Gliffy Online update. It addresses a few issues our users have reported, and we’ve added a few new features as well. One of the features is that we now allow you to manage folders immediately when saving a new document.

We’ve also improved the feedback and usability when entering collaborator emails when you are sharing diagrams. This makes copying and pasting from email lists you’ve created in other email clients into the collaborators entry box in Gliffy even easier.

Below is a complete list of bug fixes and improvements for this release:

Bug

  • [GLIFFY-96] – Changing focus by hitting tab key is not correct
  • [GLIFFY-1465] – Grouped Shapes Don't Get Copied together
  • [GLIFFY-2621] – If user was shared on a diagram and never logged in, they get a confusing message if they try and sign up for gliffy later
  • [GLIFFY-2719] – Gliffy API: getDiagramAsImage is not returning the client generated PNG
  • [GLIFFY-2721] – If enter single unaccepted character in "add new collaborators" dialgoue, entire dialogue closes
  • [GLIFFY-2726] – Delete of Diagram in some Basic Accounts does not Persist
  • [GLIFFY-2874] – Editing Link in Saved Diagram via Deletes Link
  • [GLIFFY-2881] – When a Text on an Object includes a Return, the Edit Link Button does not show when selecting object
  • [GLIFFY-2897] – When shrinking ERD -Multiple Attributes shapes with corner overaly handle, it zooms off the page
  • [GLIFFY-2921] – After aligning a group of shape and selecting one, width and height are uneditable
  • [GLIFFY-2923] – After using zoom, scrolling engages when mouse leaves drawing stage, when drawing guides are turned on

Improvement

  • [GLIFFY-2224] – Save Dialog should allow the user to create a folder
  • [GLIFFY-2590] – Require Login for Gliffy Online, File, Print
  • [GLIFFY-2677] – Usability: You should be allowed to create new folders in the Account Manager in the Folder Permissions Tab
  • [GLIFFY-2693] – Libraries are Inaccessible for Screen Resolution 1024 x 600
  • [GLIFFY-2790] – As soon as certain shapes are dropped, enable text editing
  • [GLIFFY-2794] – Remove the "No Fill" button when there is no expected response from "No Fill"
  • [GLIFFY-2843] – Same tool tip issue for different tables
  • [GLIFFY-2844] – Same tool tip issue for rounded and square sink