Our primary goal in collecting personal information is to personalize and improve our service. We collect the following types of information from our users:
We may receive and store any information you enter on our website or provide to us in any other way. You can choose not to provide us with certain information, but then you may not be able to take advantage of many of our special features. The personal information you provide may be used for such purposes as responding to your requests for certain products and services, customizing the advertising and content you see, and communicating with you about specials, sales offers and new products.
We may receive a confirmation when you open an e-mail from Gliffy if your computer supports this type of program, in order to help us make e-mails more interesting and helpful. We may also send out emails with news or promotions. If you do not want to receive e-email or other mail from us, please update your profile under the "Profile" section of the website.
For purposes such as improving personalization of our service, we may receive information about you from other sources and add it to our account information.
We neither rent nor sell your personal information to anyone. We share your personal information only with your consent or to the business partners and affiliates as described below:
We are affiliated with a variety of businesses and work closely with them. You can easily recognize when an affiliated business is associated with your transaction. We will only share personal information that is necessary for the affiliate to complete the transaction. We require our affiliates to provide the same level of privacy protection that we do and they do not have the right to share or use personal information for any purpose other than for an authorized transaction.
Our personnel (including, for the avoidance of doubt, consultants and/or contractors) may have access to user information while carrying out their duties in the normal course of our company business.
We employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you. Examples include fulfilling orders, sending postal mail and e-mail, removing repetitive information from customer lists, collecting and analyzing data relating to your visit to our website, providing marketing assistance, processing payments, and providing customer service. You hereby consent to our sharing of your personal information for the above purposes.
We utilize the following Google Analytics Features to help us collect and analyze data related to your visit to our website such as page views and average time on page:
We may use this data with third-party cookies such as Adroll and Adwords Remarketing to later serve targeted display banners or text ads to you on the Google Display Network and other ad exchanges such as Facebook.
You may opt out of the Google Analytics Features by following the instructions in the following link: https://tools.google.com/dlpage/gaoptout/
We utilize Crazy Egg (http://www.crazyegg.com) to help us collect and analyze data related to your visit to our website. If you wish to opt out of Crazy Egg collecting your information when you visit our website, please follow the Crazy Egg Opt-out instructions located at http://www.crazyegg.com/opt-out. Please note that if you use a different computer or Internet browser than you used when opting out of Crazy Egg's service, Crazy Egg will not be able to view the opt-out and will continue to collect your information when you visit our website. In these circumstances, you will need to revisit the link above in order to reset your opt-out decision, in order for it to be effective. For further information on how Crazy Egg treats your information, please see: http://www.crazyegg.com/privacy
We may send offers to certain users on behalf of other businesses. However, when we do so, we do not give the other business your name and address. If you do not wish to receive these offers, please update your profile under the "Profile" section of the website.
In some cases, we may choose to buy or sell assets. In these types of transactions, customer information is typically one of the business assets that is transferred. Moreover, if Gliffy, or substantially all of its assets, were acquired, customer information would be one of the assets that is transferred or acquired by a third party.
You can access your personal information on our website and correct, amend, or delete information that is inaccurate by updating your profile under the "Profile" section of the website.
You must be 18 years and older to register to use the Gliffy website. As a result, Gliffy does not specifically collect information about children.
If you have any questions or concerns regarding privacy at the Gliffy website, please send a detailed message to support(at)gliffy(dot)com. Your privacy is important to us and we will make every effort to resolve your concerns.