How (and Why) to Make a Swimlane Diagram

By Zack Kushner on Jan 25, 2016 in Tips and Tricks

Swimlanes (aka functional bands, multi-column charts, or Rummler-Brache diagrams) illustrate how processes involving multiple contributors progress through their various chronological stages. That may sound complicated, but in practice swimlanes are an elegant way to un-complicate diagrams that would otherwise be overly complex. In a swimlane diagram, processes are split into distinct channels according to whose…

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How to Improve Remote Teams’ Communication

By Liza Mock on Jan 12, 2016 in Tips and Tricks

We learn to speak before we stop needing diapers, so why is communication such a challenge? And if you think being on the same page when everyone’s in one office is hard, wouldn’t you agree that when you work with a remote team, it becomes even more of a problem? The solution is to find…

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Entity Relationship Diagrams: Symbols & Meaning

By Liza Mock on Jan 04, 2016 in Stories,Tips and Tricks
erd_3 copy

The Entity-Relationship Model is used for describing data and the relationship between different entities in a database. It creates a visual map outlining process requirements and detailing connections among entities and their attributes. The Entity-Relationship Model was created in the mid-1970s by Peter Chen, but over time, it has been modified and updated. Let’s look…

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Passing It Forward

By Liza Mock on Dec 15, 2015 in Stories
St Anthony's

“We want the clients who ‘shop’ with us to only have the best,” said the young woman showing us the ropes in a sorting room at St. Anthony’s. “What makes it to the second round should be in pristine condition.” On a recent Friday afternoon we laid down our laptops to sort clothes donated to…

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How to Draw a Venn Diagram

By Liza Mock on Dec 03, 2015 in Stories,Tips and Tricks
pirate_ninja_zombie (2)

Although Venn diagrams are sometimes associated with our younger years, these super simple, circle-based diagrams are useful in many aspects of adult life. Named after John Venn, who conceived the notion in around 1880, Venn diagrams visually portray the relationship between two or more sets of things so you can quickly see differences and commonalities…

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UML History & Use Cases

By Liza Mock on Nov 16, 2015 in Tips and Tricks

Unified Modeling Language, also known as UML, is used to create blueprints of software systems. It defines the elements and relationships of a project to help clarify goals before coding begins. As the project develops, UML helps redefine goals and objectives to keep things moving along. Let’s take a closer look at UML and find…

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The 10 Hottest SF Startups Right Now

By Liza Mock on Nov 11, 2015 in Latest & Greatest
which SF startups are hot

If the tech world has a heart, it’s located right here in San Francisco. This is the city where you can’t walk two blocks without seeing meandering groups of people wearing matching t-shirts with smart slogans about SaaS. Whether it’s SoMa, the Mission or the ever-evolving Tenderloin district, SF has become to casually clad techies…

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Comprehensive List of Shape Libraries & Templates

By Liza Mock on Nov 06, 2015 in Video Tutorials

When you first open Gliffy diagrams you’ll notice that our shape libraries live on the left hand side of the editor. All new accounts start with: Basic, Flowchart & Swimlane shapes pre-selected. Scroll to the bottom and you’ll notice an Images section. This is where you’ll be able to upload custom images and shapes. Have…

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