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Last revised: January 22, 2024Effective date: January 22, 2024
Personal information (or “personal data”) is any information that can identify you, whether directly or indirectly. We process different types of personal information (for example, your name, company name, email address, home and/or work address, and/or telephone number). Most personal information that we process is collected from you voluntarily and directly such as:
You are under no obligation to provide such information. However, certain services we provide may not function or may not function completely if you do not provide certain information. For example, we may be unable to provide customer support in the event that relevant contact details, or information related to the use of our products or services, is withheld. We also collect personal information about you indirectly by observing your activities and behavior on our websites. This includes:
Please note that we may use third-party tools in connection with the processing of this kind of personal information. We may also collect personal information about you from third-party public sources such as LinkedIn, the website of your company, or your employer. We may also collect personal information from partners who host webinars or other events in collaboration with us or on our behalf. We sometimes also collect personal information when you interact with us or our partners on platforms like Slack and MeetUp. We may combine personal information that you provide with information collected off-line or from third parties. We may use personal information from certain communications with you relating to customer support, and/or information drawn from such communications, for statistical and/or reference and training purposes.
We will only use your personal information for the purposes for which we collected it. These purposes include:
We will obtain your consent to send you marketing emails. Note that you can withdraw your consent at any time by clicking on the unsubscribe link contained in each email, by sending an email to email@example.com or under one of the other methods set forth in Section 14, “Contact Us and How We Communicate with You,” below.
We occasionally hire service providers to process personal information on our behalf. We require such third parties to maintain the confidentiality of any personal information processed by them and to refrain from using our personal information for any purposes other than those we direct.
We also share personal information with analytics providers to help us understand our websites’ effectiveness and how to improve our websites. Likewise, we share personal information with behavioral advertising networks so that we can maintain a marketing relationship with individuals who may be interested in our products or services.
Some of our products and services are co-branded and/or offered in conjunction with services and products developed by other third-party companies. This may occur, for example, where software that we develop is sold by a third party in a package with their own software that complements ours. We may share with those third parties such personal information collected in conjunction with the co-branded products and services.
In addition, we may share your personal information with:
We will only retain data for as long as is necessary and in accordance with our data retention procedures. We will retain your personal information if you are a customer for as long as is needed to manage any account held with us and to be compliant with legal and regulatory requirements.
We will retain your personal information if you are a prospective customer (for example, if you have inquired about our products and services), or if you have joined our marketing list for one year from our last communication with you unless you request otherwise (as described under Section 10, “Your Privacy Rights,” below).
We are based in the United States, but we also have servers located in several other countries. The data we collect from you, regardless of where you are located, may, therefore, be transferred to, and stored at, locations both inside and outside the United Kingdom and the European Economic Area (“EEA”).
We take appropriate steps to ensure that the personal information we collect under this Policy is processed according to the provisions of this Policy and the requirements of applicable law no matter where the data is stored. When we transfer your personal data outside the UK or EEA, we will take all steps reasonably necessary to ensure that any such transfer is made securely and that there is adequate protection in place in order to protect your personal data.
We are committed to protecting children's privacy on the internet. We do not knowingly collect personal information from children under the age of 18.
We regularly review our compliance with this Policy. If we receive a formal written complaint, we will contact the person who made the complaint to follow up and investigate the matter. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal information that we cannot resolve with our users directly. If you are dissatisfied with our adherence to any aspect of this Policy, or any of our data processing obligations, you may make a complaint to a data protection supervisory authority.
If we hold your personal information, depending on the jurisdiction in which you reside, you may have some or all of the following legal rights with respect to your personal information:
Please note that our websites respond to the “Do not track” signal for cookies that are not needed for the websites to function, but none of our products and services currently respond to the “Do not track” signal for cookies.
We employ reasonable organizational and technical security measures to protect personal information and we require our service providers to do the same. Unfortunately, no data transfer or data storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us in accordance with the methods listed under Section 14, “Contact Us and How We Communicate with You” below.
This section of the privacy notice is for California residents and applies solely to visitors, users, and others who reside in the State of California (“consumers” or “you”) to address their rights under the California Consumer Privacy Act (“CCPA”) and other California privacy laws.
A. Collection of Personal Information
The following tables show the categories of personal information we have collected in the last twelve (12) months and indicates whether each category of personal information has been shared for a business purpose or sold to a third party.
B. Disclosure of Personal Information
In the past twelve (12) months, we have sold or shared information for cross-contextual behavioral advertising purposes to third parties as described in the table below.
Please refer to Section 4, above, for more information on our privacy practices with regard to service providers.
Please note that we do not collect sensitive personal information and have not done so within the last twelve (12) months.
C. Your Rights
You have the right to direct us to not sell or share your personal information at any time (the “right to opt-out”).
To exercise the right to opt-out, you (or your authorized representative) may visit Do Not Sell or Share My Personal Information. You do not need to create an account with us to exercise your opt-out rights. We will only use personal information provided in an opt-out request to comply with the request. You also have the right to request that we restrict our processing of sensitive personal information to only that which is necessary to deliver our products and services to you. We already limit our processing of sensitive personal information in this way. If you have any questions or requests relating to this topic, please contact us using one of the described methods in Section 14, “Contact Us and How We Communicate with You,” below. The CCPA provides California residents with certain data subject rights regarding their personal information:
You may exercise your rights through someone that you authorize to make a request on your behalf. You can exercise your rights by contacting us via one of the described methods in Section 14, “Contact Us and How We Communicate with You,” below.
This section of the privacy notice is for residents of the United Kingdom and the EEA and applies solely to such individuals.
Please note that if we need to process your personal information for a purpose other than those described in this Policy, we will notify you and indicate the legal basis or bases for such processing. Where necessary, we may request your consent for such processing.
We process your personal information with your consent or on the basis that it is necessary:
The GDPR provides individuals with certain rights relating to their personal data. To allow individuals to exercise such control, the GDPR provides the following data subject rights:
To exercise these rights, please contact our Data Protection Officer by sending an email to firstname.lastname@example.org, or via one of the other described methods in Section 14, “Contact Us and How We Communicate with You,” below. Please also specify in your request the Perforce company to which your request pertains, otherwise we will treat your request as pertaining to Perforce. If your request or concern is not satisfactorily resolved by us, you may contact your local data protection authority.
Perforce Software, Inc. Attention: Privacy 400 North First Avenue, Suite 400 Minneapolis, Minnesota 55401 USA
How we will communicate with you
If you have a business account with Perforce, we will communicate with you through the business account contact details. For all requests for communication with Perforce, please provide us with your contact information, and we will reach out to you through those provided contact details.
We will review this Policy every twelve (12) months. In the event of any changes to our personal information processing practices, we shall publish an amended Policy.
You should read this Policy carefully to ensure that you are happy with its contents. If you do not agree with this Policy, you should refrain from using our websites and our products.