When you hear the word “documentation,” do you get a little tense or roll your eyes at the thought of unnecessary work and wasted time? You’re not alone — but we’re on a mission to change the perception of documentation by changing the way teams approach it.

Gliffy’s product manager, Samie Kaufman, shows you how to turn software documentation from a tedious chore to a comprehensive, collaborative resource that your team will actually want to use.

Main points:

  • How do I build documentation that is both valuable and not a major hassle to maintain?   
  • What does documentation look like throughout the software development life cycle?
  • How can my team tackle common documentation challenges? 

Take the first step toward effective visual documentation in Confluence — start your free evaluation of Gliffy on the Atlassian Marketplace.



Samie Kaufman

Product Manager, Gliffy by Perforce

amie Kaufman is a Product Manager for the Gliffy brand at Perforce Software. She joined the team in 2019 and completed her MBA from the University of Minnesota in 2021 with coursework in IT management, knowledge management, and marketing. In addition to her work on Gliffy, she is a self-proclaimed Confluence nerd and Atlassian Community Leader for the Twin Cities.