What's New in Gliffy's Atlassian Apps?

Gliffy is now a Forge app!

Gliffy has been updated to Atlassian’s Forge platform standards to ensure ongoing compatibility, security, and support across the Atlassian ecosystem.

Fixes & Improvements 

• Fixed an issue where copying and pasting a curved connector could change its shape.
• Fixed an issue where preview images in the revision history sometimes would stop displaying, and diagrams became unresponsive.
• Fixed an issue where connector styles would change under certain conditions when editing the diagram.
• Fixed an issue where diagrams embedded as linked Gliffy macros may display an "Oops Diagram Unavailable" error or fail to save changes due to missing attachment metadata.

New Feature: Generate Fully Editable Diagrams in Seconds  

Gliffy AI is here to help you translate your ideas into diagrams faster, eliminating the extra time spent dragging and dropping each shape individually or searching for the perfect template. 

All you need to do is input a plain-text prompt describing the diagram you want to create and let Gliffy handle the rest! 

To see this new feature in action, check out our AI diagramming tutorial or open a Gliffy diagram and look for the AI icon [✨] on the left side of your screen. 

New Feature: Convert Mermaid Diagrams 

You can now convert your Mermaid-generated diagrams to classic Gliffy diagrams, meaning you can drag and drop each shape independently and don’t need to use Mermaid code to make edits. 

This functionality makes it easier for you to collaborate on visual documentation with any teammate—not just those who are comfortable with Mermaid. 

To convert a Mermaid diagram, right-click on the diagram in the Gliffy canvas and select the “convert to Gliffy” option.  

A New Look for Gliffy 

We've refreshed our look, but we're still the same Gliffy you know and love! You'll find all the tools you need in the same places you're used to seeing them. 

Bug Fixes and Improvements 

• Fixed an issue where selecting multiple shapes in Gliffy diagrams sometimes caused unintended shape movement. 

• Fixed an issue where saving a diagram could cause shapes and colors to disappear, despite being visible in revision history. 

These features and improvements are currently available in Gliffy Diagrams for Confluence Cloud. 

What’s New

• Viewing Gliffy diagrams in Confluence is now significantly faster—with improved loading times, visuals, and a smoother experience for both full-screen and page viewers.

Bug Fixes and Improvements

Improvements:

• A number of additional adjustments and improvements to enhance stability and overall performance of the application.

Fixes:

• Fixed an issue where opening a diagram in the Gliffy Editor resulted in a blank page if the image attachment was missing.
• Fixed an issue where diagrams with layers would sometimes jump when switching layers in Full Screen Viewer, and selecting a different layer was not possible.
• Fixed an issue where an error message appeared when saving a diagram multiple times on an unpublished Confluence page.
• Fixed an issue where new diagrams could not be saved when created using the "Use as a Template" option.

What’s New:

• Viewing Gliffy diagrams in Confluence is now significantly faster, with improved loading times, visuals and a smoother experience for both full-screen and page viewers.
• A number of additional adjustments and improvements to enhance stability and overall performance of the application.

Bug Fixes:

• Fixed an issue where opening a diagram in the Gliffy Editor resulted in a blank page if the image attachment was missing.
• Fixed an issue where diagrams with layers would sometimes jump when switching layers in Full Screen Viewer, and selecting a different layer was not possible.
• Fixed an issue where an error message appeared when saving a diagram multiple times on an unpublished Confluence page.
• Fixed an issue where new diagrams could not be saved when created using the "Use as a Template" option.

Bug Fixes and Improvements

• Small improvements to maintain our data linking feature. 

These updates are currently available in Gliffy for Confluence Cloud.

Bug Fixes and Improvements

Improvements:

• Updates to lines & connectors functionality.

Fixes:

• Fixed an issue with the “remove duplicates” button to support easier Cloud migrations.
• Fixed an issue where text was not displaying appropriately in Mermaid diagrams.

These updates are currently available in Confluence Cloud.

New Feature: Multi-Page Diagrams

Multi-page functionality is now accessible to users in Gliffy for Confluence Cloud. Within the Gliffy interface there will be options along the bottom of the editor that allow users to add and remove pages.

Each page will have the full functionality of the Gliffy editor; for example, you can add three layers with flowchart content in Page 1 and two layers with network diagramming content in Page 2.

With multi-page diagramming, it’s easier to manage complex projects, keep related information in one place, and maintain consistency across related diagrams.  

Additional bug fixes included in this release. 

Updates & Improvements

• Various performance improvements.
• Improvements to user experience while dragging and dropping a shape into an existing line.

These updates are currently available in Gliffy for Confluence Cloud.

Improvements

• Various performance improvements.

Fixes

• Fixed an issue where diagrams sometimes did not display on Confluence pages after migration to Cloud when restoring previous versions.
• Fixed an issue where an incorrect collaboration link was generated when a diagram was created using "Save As New Page".
• Fixed an issue where saving a diagram with certain forbidden characters did not display an error.

These updates are currently available in Gliffy for Confluence Cloud.
 

Updates & Improvements

• Fix Migration Link Button: This new button addresses an identified issue in which some customer app migrations do not successfully start.
  • When to use it: If your app migration appears to be stuck at 0%, this action will correct the migration link shared with Gliffy so that you can proceed.
  • Required steps: Press the “Fix Migration Link” button in the Gliffy admin controls panel. After this, users must manually cancel any migrations that are stuck and re-run the migration process.

This feature is currently available in Gliffy for Confluence Cloud.

Improvements to Lines & Connectors

We've seen your feedback and feature requests regarding our arrow and connector functionality, and now we're excited to introduce you to Gliffy's refreshed line and connector tools!

Along with various improvements we've made to the logic of how lines adjust as you make changes to your diagram, you can now:

• Add multiple pivot points along a connector line
• Move or adjust end points and pivot points on connectors with more flexibility, making it easier to adjust and draw around objects in a diagram
• Drag and drop a shape into an existing line
• Hover over any line to highlight it, making it easier to select the correct line in a complex diagram

Other Updates & Improvements

• Fixed issues with the Custom Shape library feature, including name length limits and error message discrepancies.
• Fixed multiple rotation-related bugs, including shape properties mismatch, text shape inheritance, and invalid rotation degrees.
• Improved handling of diagrams, including loading, saving, and migration of diagrams.
• Fixed various issues with integration, such as request library errors, lost connections, and shape disappearance.
• Resolved problems with pie/doughnut charts and Gliffy importer feedback.
• Fixed editor and UI bugs, including selection issues and broken properties dialogs.

These features are currently available in Gliffy for Confluence Cloud.

NEW: Gliffy App for Slack

Stay aligned with your team on key projects and never miss an update — Gliffy’s integration for Slack is now live and available to download on the Slack App Directory. With this integration, you can: 

• Keep projects moving by sharing diagrams directly to your Slack channels
• See preview thumbnails for your Gliffy diagrams in your Slack channels

• Open and edit your diagrams from your Slack channels
  Install Gliffy for Slack

   

  To use Gliffy’s app for Slack, you will need active subscriptions to Confluence Cloud and Gliffy Diagrams for Confluence.

New to Data Linking

• Users can now delete the data table they have either created or imported from CSV.
• Users can now delete the last row or column of the data table for improved table management.
• Improved data and linked shape selection logic.

Want to see data linking in action? Check out our data linking tutorial >> 

Other Improvements

• Connector lines are now highlighted when hovered over to enhance visual clarity when selecting multiple overlapping connectors.
• Improved selection of transparent shapes by making borders selectable.
• Enhanced selection capability for stand-alone text placed on top of shapes.

Fixes

• Significant number of fixes and improvements to Data Linking feature.
• Fixed an issue where specific special characters sometimes broke drafts.
• Fixed an unexpected behaviour when updating the width and height of shapes.
• Fixed an issue where a link to the same page led to a blank page.
• Fixed an issue with occasional failure when copying and pasting content to a new tab.

Beta Feature: Data-Linked Diagrams V2

In the original release of the data-linked diagrams beta, we introduced the ability to upload CSV files to Gliffy and drag and drop data points into your diagrams, making it easier to create detailed diagrams without needing to switch tools or manually type information. 
Here’s what’s new in V2:

Custom Tables: Start from a blank table and manually populate your own data directly in Gliffy.

“Give Feedback” Button: Share feedback with our team to help us improve the data-linking functionality.

This feature is still in beta, so stay tuned for further developments in the coming weeks.

Other Improvements: Revision History & Version Control

Improved error handling within data linking functionality.

Fixed an issue where, when trying to select from a stack of overlapping shapes or connector lines, the bottom item would be selected.

These features are currently available in Gliffy for Confluence Cloud.

Beta Feature: Data-Linked Diagrams

Create detailed diagrams without jumping between tools and manually entering data into text boxes. In the current beta of data-linked diagrams, users can upload CSV files to Gliffy and drag and drop data from the uploaded file directly onto their diagram canvas.

When selected, both the data on the canvas and the cell in the table are highlighted to indicate that data is being used in the diagram. Editing the data in the table will automatically update the data in the diagram.

Other Improvements: Revision History & Version Control

The UI for the revision history modal has been updated.

These features are currently available in Gliffy for Confluence Cloud.

New Feature: Mermaid Diagrams

Generate code-based diagrams with Gliffy’s new Mermaid diagramming tool. All you have to do is edit the sample code and add the automatically-generated Mermaid diagram to your Gliffy canvas — no manual diagram building required. Visualizing structures and processes has never been easier!

Learn how to use this feature and see it in action with our Mermaid diagramming tutorial.

Other Updates & Improvements

• Improvements to Cloud migration experience.
• Further UI improvements.
• Corrected sizing for images in the SVG format added to Gliffy.
• A number of additional minor and medium fixes.

These features are currently available in Gliffy for Confluence Cloud. 

New Feature: Updated Gliffy Lobby

Find any diagram on any page faster than ever with the new and improved Gliffy Lobby. See all your diagrams in one place in either list or grid view (including thumbnails and contributors), search for diagrams by name, and view or edit directly from the Lobby for easier and more efficient diagram management. 

You can find the Gliffy Lobby by clicking "Gliffy Diagram" under the "Apps" section of your Confluence navigation. To see this feature in action, watch our Lobby tutorial.

Updates & Improvements

• Fixed an issue with collaboration indicator on a diagram preview.
• Fixed an issue where Revision History would not accurately display currently active version.
• Fixed a number of small visual issues with avatar dropdown menu in collaboration mode.
• Fixed an issue where alternative fonts are sometimes not shown in full screen diagram preview, print preview or SVG export.

The changes detailed here are currently available in Gliffy for Confluence Cloud.

New Templates: Agile Ceremonies, AWS Architecture, Brainstorming & More

A significant number of new templates has been added to Gliffy's template selection:

• 3 new Scrum templates
• 2 new Kanban templates
• 4 new Retrospective templates
• 10 new AWS Architecture examples
• 7 new Brainstorming technique templates
• 3 new Decision Tree templates
• 3 new Journey Mapping templates
• 6 Planning & Documentation templates
• and more…

To access these templates and more, select one of the categories on the left side of the panel when you create a new Gliffy diagram. 

Updates & Improvements 

• A number of improvements to loading speed and performance on pages containing large number of Gliffy diagrams.
• Fixed an issue where it wasn’t possible to revert currently applied theme to a default state.
• Fixed an issue with revision history view where it would not correctly display selection for a current revision.
• Fixed an issue with some cases where group/ungrouping of the shapes would not accurately display to other users in a collaboration session.

The changes detailed here are currently available in Gliffy for Confluence Cloud.

Updates & Improvements

• Fixed an issue where deleting text on a Sticky Note shape causes the selected Font to revert
• Fixed an issue where multiple collaborators might share the same avatar color
• Fixed an issue where Icon locations would change in a diagram
• Fixed an issue where occasionally a diagram would fail to load
• Fixed issues related to message dialog boxes could not be closed, and being prompted to save a diagram when no changes have been made
• Fixed a rare issue where opening a published diagram with images added while in a collaborative session would result in the images being rescaled to the original size, possibly changing the image location
• Fixed an issue where after migrating from Confluence Server to Confluence Cloud, diagram previews in the Confluence page weren’t viewable
• Fixed an issue where diagram names with special characters would not display in a Confluence page

These changes detailed here are currently available in Gliffy for Confluence Cloud.

New Feature: Sticky Notes

Whether you’re brainstorming, decision-making, or holding Agile ceremonies, sticky notes help teams organize their thoughts and ideas for better communication and collaboration. Learn how to use this feature and see it in action with our sticky notes tutorial.

New Feature: Freehand Drawing

Freehand drawing expands the flexibility of Gliffy diagrams and allows teams to sketch out ideas during the brainstorming and planning process. Learn how to use Gliffy’s drawing tool and see it in action with our freehand drawing tutorial.

You can try sticky notes and freehand drawing for yourself by clicking the new Sticky Notes and Freehand Pen icons in the tool bar at the top of the Gliffy editor. 

These features are currently available in Gliffy for Confluence Cloud.

Updates & Improvements

• New ‘Look’ for Menu and Tool bar. The buttons and order of buttons have not changed. Be on the lookout (pun intended) for additional updates.
• Improvements related to stability and performance including loading and saving of diagrams.
• To start collaborating, a ‘Collaborate’ button has been added. This button along with the ‘Share’ button provides users with control when to start a collaboration session.
• Improvements in ‘Save’ functionality where a message provides an option to save any unsaved diagram changes before a collaboration session starts.
• Text in exported SVG diagrams will now retain interactivity and look identical in Exports and in diagram edits.
• Fixed an issue where occasionally unpublished diagram changes would not save.
• Fixed an issue with connections/connectors between shapes getting broken or re-arranged while editing or saving the diagram.
• Fixed an issue where using unallowed special characters in a diagram name would not trigger correct error message, resulting in endless loading loop.
• Fixed an issue where Undo actions sometimes would not be visible to other collaborators.
• Fixed an issue where Undo action would sometimes be reverted in collaboration mode when switching between browser tabs.
• Fixed a rare issue when revision history is reverted on failing to connect to collaboration.
• Fixed an issue where Save dialog is not prompted when joining collaboration. 

The changes detailed here are available in Gliffy for Confluence Cloud.

New Feature: Real-Time Collaboration

Create and Edit Diagrams with Your Teammates

Whether you’re planning a brainstorming session, building out a new workflow, or completing a mapping exercise with your team, Gliffy can help! Gliffy Diagrams for Confluence Cloud now allows teams to collaboratively edit their diagrams. Learn how to start a collaboration session with our new collaboration tutorial.

Show and Hide Cursors While Collaborating

Real-time collaboration is exciting, but too many of your teammates’ cursors flying around can make the diagramming experience distracting. Click the new cursor button in the toolbar to toggle cursors on and off as needed.

Follow Your Teammates in a Collaboration Session

When working in a big diagram or canvas space, it can be helpful to pinpoint what one of your teammates is doing or typing. Click your teammate’s name to find and follow their work or invite others to follow your cursor by clicking the circled arrow icon.

See Which Diagrams are Being Edited in Confluence

While viewing a Confluence page, the new “Active” callout will show if a diagram is being edited. This way, you can make sure you don’t accidentally reference outdated information or jump into a collaboration session to update the diagram.

Other Updates & Improvements

• Fixed: Saving Diagrams with the "/" character resulted in overlapping modals.
• New error message warns users when a diagram name already exists.
• Fixed: Shape-connecting lines were sometimes altered when groups of shapes were moved.
• Fixed: Text added to shapes by one user was not visible to others.
• Attempting to publish a diagram without a name now prompts users to name the diagram.
• Fixed: Switching between revisions did not reflect the changes correctly within the diagram. 
• Improved performance when zooming in very large diagrams
• Improved drawing guides
• Fixed an issue where importing *.gliffy files would sometimes result in fails
• Fixed an issue where exporting diagrams that contain only text in SVG format would partially crop exported diagram
• Fixed an issue where Links and Notes would not show in diagram preview
• Fixed an issue which would prevent diagrams to be copied to a new Confluence page
• Fixed an issue when importing Visio diagrams that would sometimes show empty canvas after the import

The changes detailed here are available in Gliffy Diagrams for Confluence Cloud.

What’s new

• Multi-page diagrams: Users can now create, manage, and export diagrams with multiple pages.
• Mermaid to Gliffy conversion: Diagrams created using Mermaid code can now be converted into standard Gliffy diagrams, allowing you to move and edit individual shapes without modifying the code.
• Updated Gliffy Viewer UI: Improved visuals for a more consistent look and feel across the product.

Fixes

• Improved behavior when "Hide Viewer Toolbar" is enabled, so diagrams remain fully viewable without requiring page edits.
• Fixed an issue where connectors in grouped shapes could appear misaligned after reopening a diagram.
• Fixed an issue where copying and pasting curved connectors would sometimes alter their shape unexpectedly.
• Fixed an issue where switching layers in the Full Screen Viewer could cause the diagram to jump or prevent further layer selection.
• Fixed an issue where additional hinge points were sometimes added when copying and pasting shapes or connectors.

These updates are currently available in Gliffy for Confluence Data Center 11.0.0 (compatible with Confluence 8.8.0–8.9.8) and 12.0.0 (compatible with Confluence 9.0.2–9.4.1).

Bug Fixes and Improvements

• Fixed an issue where disabling collaborative editing could significantly impact Confluence performance when using Gliffy diagrams.
• Fixed an issue where dragging and dropping WebP images into a Gliffy diagram would sometimes cause content indexing queues to grow without being processed.

Bug Fixes and Improvements

• Minor technical improvements.

These updates are currently available in Gliffy for Confluence Data Center 10.3.2 and 10.2.2. 

Bug Fixes and Improvements

• Small improvements to maintain our data linking feature. 

These updates are currently available in Gliffy for Confluence Data Center 10.2.1 for Confluence Versions 8.8+ and 10.3.1 for Confluence Versions 9+.

Meet the New and Improved draw.io Diagram Converter! 

Confluence administrators can now convert entire libraries of draw.io diagrams to Gliffy diagrams in a single click, making it easy for Confluence users to switch to a diagramming tool that better fits their needs.

See the draw.io converter in action 🎥

Other Updates & Improvements

This release includes several smaller bug fixes and improvements.

These updates are currently available in Gliffy for Confluence Data Center 10.3.0

What’s New

Gliffy is now compatible with Confluence 9.

Fixes & Improvements

• Fixed an issue where Gliffy Macro would return an error: "Cannot find a diagram with these parameters: Name $(macroBean.name)".
• Fixed an issue where pop-up notes with scroll bars were almost impossible to scroll through.
• Fixed an issue where Gliffy Diagrams and Gliffy Image attachments were sometimes not of the same version.
• Fixed an issue where Gliffy Diagrams created in a page comment did not display when the comment was in view mode.
• Fixed an error (java.lang.NoSuchFieldException: 00000ff) that sometimes occurred when attempting to save changes to diagrams migrated from a space on a different Data Center instance.

These updates are currently available in Gliffy for Confluence Data Center 10.1.7

New Feature: Mermaid Diagrams

Create technical diagrams in minutes, no dragging and dropping required — all you need to do is insert your code into the Mermaid editor and let Gliffy do the rest. 

See Mermaid diagramming in action (video, 7 minutes)

New Feature: Data-Linked Diagrams

With data linking, you can create detailed diagrams without jumping between tools or manually entering data into text boxes. Just upload your CSV file to the Gliffy editor and drag and drop information from any cell right into your diagram!

See data linking in action (video, 10 minutes) 

Improvements to Lines & Connectors

We've seen your feedback and feature requests regarding our arrow and connector functionality, and now we're excited to introduce you to Gliffy's refreshed line and connector tools!

Along with various improvements we've made to the logic of how lines adjust as you make changes to your diagram, you can now:

• Add multiple pivot points along a connector line
• Move or adjust end points and pivot points on connectors with more flexibility, making it easier to adjust and draw around objects in a diagram
• Drag and drop a shape into an existing line
• Hover over any line to highlight it, making it easier to select the correct line in a complex diagram

Other Updates & Improvements

• Fixed an issue where shapes sometimes disappeared on browser tab changes.
• Fixed an issue where the “request a library” feature returned an error.
• Fixed an issue where selecting a custom library with a long name highlighted only one line of text.
• Fixed an issue where max input size did not work as intended for the custom library name.
• Fixed a convenience issue where clicking on fullscreen controls sometimes would also click on a shape.
• Fixed an issue where text shape inherited rotation degrees from the basic shape.
• Fixed an issue where, on some occasions, toolbar tool selection did not work after dragging and dropping a shape.
• Fixed an issue where shape rotation degrees on the HUD and shape properties mismatched.
• Fixed an issue where "A4" was not set as the default paper size in Page Setup.
• Fixed an issue where library preview images were misaligned vertically.
• Fixed an issue where the connector line shape control path behaved irregularly when connected to a triangle shape.
• Fixed an issue where sometimes new pages in the images panel were not created.
• Fixed an issue where an unknown error occurred when the connection was lost.

These features are currently available in Gliffy for Confluence Data Center 10.1.6

Updates & Improvements

Gliffy is now fully compatible with Confluence version 8.8. 

These features are currently available in Gliffy for Confluence Data Center 10.1.5

Meet the New Gliffy Diagrams for Data Center

A New Look For Gliffy

Gliffy Diagrams for Data Center received a makeover — it’s got all the tools you know and love with a fresh, updated look.

New Feature: Sticky Notes

Whether you’re brainstorming, decision-making, or holding Agile ceremonies, sticky notes help teams organize their thoughts and ideas for better communication and collaboration. Learn how to use this feature and see it in action with our sticky notes tutorial.

New Feature: Freehand Drawing

Freehand drawing expands the flexibility of Gliffy diagrams and allows teams to sketch out ideas during the brainstorming and planning process. Learn how to use Gliffy’s drawing tool and see it in action with our freehand drawing tutorial.

You can try sticky notes and freehand drawing for yourself by clicking the new Sticky Notes and Freehand Pen icons in the tool bar at the top of the Gliffy editor. 

Other Updates & Improvements

Improvements:

• [Batch Converter] Added ability to find new Cloud Lucidchart diagrams
• Increased the text size for the unsaved changes indicator

Fixes:

• [Cloud Migration] Improved the interaction between Atlassian’s CCMA progress indicator to display an updated progress level
• [Batch Converter] Migrated draw.io diagrams were not also displayed in Viewer mode
• [Batch Converter] draw.io or Lucidchart attachments were not recognized
• [Batch Converter] Importing Visio diagrams in could result in a partial diagram
• [Batch Converter] Batch Convert draw.io to Gliffy Diagrams Failed on a large Confluence space
• Diagram names containing a backslash could fail with a generic error message
• Copy / Paste between Tabs wouldn’t result in the diagram being pasted
• When interacting with an image, shapes might not appear in the Editor
• Save As functionality would fail, requiring a retry
• Logged in users could not create a new diagram with template
• Recent Diagrams view did not display current diagrams and could not be used to create template diagrams
• Quick Shape select did not function properly
• Gliffy Copy function child pages were not selectable
• Revision History preview did not display shapes correctly
• Save button design discrepancies. Only two letters were shown and updated the button dimensions
• Dragging images to the Editor resulted in a default 'Image Not Available' message being displayed
• Shape Picker. Nothing happened when clicking on/"roll over" the chevron
• Batch Update Error when attempting to save Diagrams
• Editing a version-pinned diagram opens the latest version in the Editor

These features are currently available in Gliffy for Confluence Data Center 10.1.0 

Bug Fixes and Improvements

Fixes:

• Fixed a migration-related issue that was causing diagrams to be duplicated after their first edit in the Cloud environment.
• Fixed an issue where previews of diagrams were not available after migration.

Updates & Improvements

Diagrams created in Gliffy Diagrams for Jira Data Center can be imported into Gliffy Diagrams for Jira Cloud.

New Feature: Sticky Notes

Whether you’re brainstorming, decision-making, or holding Agile ceremonies, sticky notes help teams organize their thoughts and ideas for better communication and collaboration. Learn how to use this feature and see it in action with our sticky notes tutorial.

New Feature: Freehand Drawing

Freehand drawing expands the flexibility of Gliffy diagrams and allows teams to sketch out ideas during the brainstorming and planning process. Learn how to use Gliffy’s drawing tool and see it in action with our freehand drawing tutorial.

You can try sticky notes and freehand drawing for yourself by clicking the new Sticky Notes and Freehand Pen icons in the tool bar at the top of the Gliffy editor. 

Other Updates & Improvements

• Improvements for the diagram importing tool
• A number of tweaks and improvements around various UI elements for better usability
• Fixed a number of import related issues, where it wasn’t possible to edit some shapes after the import
• Fixed an issue where performing “undo” action with short-key would not work on imported diagrams
• Fixed an issue where shape rotation undo action will not revert any rotational changes on multiple selected shapes
• Fixed an issue where Gliffy icon would sometimes be missing from the submenu

These features are currently available in Gliffy for Jira Cloud.