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Migrating to Atlassian Cloud: App Strategies & Factors to Consider

Confluence
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5 Atlassian Apps that Take Your Confluence Knowledge Base to the Next Level

Teams of all types use Confluence to manage and share information. Here are 5 Atlassian apps you can add today to make your Confluence knowledge base more customizable, engaging, and accessible.
Confluence, Getting Started
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As Organizations Embrace AI, the Humble IT Knowledge Base Is More Important Than Ever

Clear, structured, and accessible documentation helps you unlock new opportunities to optimize workflows and automate more than ever. Learn how to make your IT knowledge base empower both humans and AI tools.
IT Management, Confluence
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Confluence Formatting Guide: Tips for Designing Effective Pages Fast

Everything you need to know to create professional, visually appealing content in Confluence using editor features and Marketplace add-ons.
Confluence, Getting Started
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Build Your Confluence Knowledge Base Faster with AI

While AI tools can’t create the perfect knowledge base for you, they can dramatically speed up the process, making documentation a more realistic and sustainable step in your team’s workflows. In this blog, we’ll explore how.
Confluence
Blog

Why ITSM Process Documentation Matters and How to Build It

Effective ITSM (IT Service Management) is critical for maintaining a business’s flow of day-to-day activities. Learn why ITSM documentation is important and how to create it to maximize quality of service.
IT Management, Confluence
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Understanding and Preserving Institutional Knowledge in Your Organization

Preserve institutional knowledge in your organization with these best practices.
Leadership, Confluence
Blog

How Good Documentation Increases Ticket Deflection

Good documentation can reduce your support team's workload by allowing users to discover the answers to their own questions. Learn how to create and utilize documentation to increase ticket deflection.
IT Management, Confluence
Blog

Unleashing Team Potential with Workflow Efficiency

Discover how Atlassian's integrated solutions can help teams in all areas of your organization work more effectively among themselves and with each other.
Confluence, IT Management
Blog

How to Organize Your Work Life with Your Confluence Personal Space

Your Confluence personal space can help you unlock a new level of efficiency and productivity in your work life by helping you record and organize your thoughts. Here are a few ways to make the most of your personal space.
Confluence
Blog

Confluence for End User Documentation: Tips and Best Practices

User documentation is created to help people use a product and troubleshoot common issues. Build effective user documentation in Confluence with these tips and best practices.
Confluence, Software Development
Blog

How the Latest Atlassian Intelligence Updates Elevate Your Confluence Documentation

Atlassian introduced several updates to Atlassian Intelligence at Team ‘24. What does that mean for your Confluence documentation?
Confluence